Terms of service

Terms and Conditions

Coast and Canine Collective

Last updated: 20/05/2026

1. Acceptance of Terms

By accessing or using this website and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use this website.

2. About Us

This website is operated by Coast and Canine Collective. References to “we”, “us” and “our” refer to Coast and Canine Collective. References to “you” refer to the user or customer.

3. Products and Descriptions

We make every effort to ensure that:

·       Product descriptions are accurate

·       Images reflect the product as closely as possible

However:

·       Colours, size and materials may vary slightly

·       We do not guarantee that product descriptions are error-free

We reserve the right to correct errors or update information at any time. [coastandcaninecollective.com.au]

4. Orders and Acceptance

All orders placed through this website are subject to acceptance.
We may:

·       Refuse or cancel an order

·       Limit quantities

·       Cancel orders due to pricing or stock errors

A contract is formed only when your order has been confirmed and dispatched.

5. Pricing and Payment

·       All prices are in Australian Dollars (AUD) and include GST where applicable

·       Payment must be made in full at the time of purchase

·       We reserve the right to change prices at any time

6. Shipping and Delivery

We deliver within Australia using third-party carriers.

·       Delivery timeframes are estimates only

·       Shipping costs are calculated at checkout

·       Risk in the goods passes to you upon delivery

We are not liable for delays caused by third-party carriers.

7. Returns, Refunds and Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to:

·       A replacement or refund for a major failure

·       Repair or replacement for minor faults

We do not provide refunds for change of mind unless stated otherwise.

Nothing in these Terms excludes your rights under the Australian Consumer Law. [lawbase.com.au]

8. Product Use and Safety

Our collars and leashes are designed for everyday pet use.

You acknowledge that:

·       No pet product is indestructible

·       Products must be regularly inspected

·       Suitability depends on your dog’s size, strength and behaviour

You are responsible for:

·       Selecting the appropriate product

·       Ensuring correct fit and safe use

·       Supervising your pet at all times

9. Limitation of Liability

To the extent permitted by law:

·       We are not liable for any injury, loss or damage arising from misuse of our products

·       We are not responsible for indirect or consequential loss

Nothing in this clause excludes liability where it cannot be excluded under law, including consumer guarantees under the Australian Consumer Law.

10. Intellectual Property

All content on this website, including:

·       Images

·       Text

·       Logos

·       Product designs

is owned by Coast and Canine Collective and must not be copied, reproduced or used without permission. [sprintlaw.com.au]

11. Website Use

You agree not to:

·       Use this website for unlawful purposes

·       Interfere with website functionality

·       Copy or distribute content without permission

We may suspend or terminate access if you breach these terms.

12. Third Party Links

This website may contain links to third-party websites.
We are not responsible for their content or practices.

13. Changes to Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

14. Governing Law

These Terms are governed by the laws of New South Wales, Australia.
Any disputes will be subject to the jurisdiction of NSW courts.

15. Contact

For any enquiries, please contact:
info@coastandcaninecollective.com.au